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General Questions

Yes! Please click the 'join' button to create an account and sign up for home delivery (in Burlington) or pick-up.
While we primarily welcome folks into the Food Hub twice a year at the start of our two seasons, we are currently able to accept new members at any point!

Winter: Our Winter Season runs from November 1, 2020 through the end of May 2021, with 27 regular weeks and 2 special holiday weeks of delivery/pick-up.

Summer: Our Summer Season runs from May 31, 2021 through October 29, 2021, for a total of twenty-two weekly deliveries/pick-ups. We operate every week of the Summer Season.
We are able to accept payment via credit/debit card and EBT.

Once you register, you'll be asked to input your credit card details in your Account Information. These details are securely stored in your account and only need to be added once, though you can update card information whenever you need to. We will then process your card on Monday mornings after orders are cut off at 6am.

We are able to accept SNAP/3SquaresVT benefits but can only process EBT cards in person at the Intervale Center. Please contact us to schedule a time to process your card by emailing intervalefoodhub@intervale.org. If you have questions about how to use your EBT card, please click here to be directed to Vermont's EBT website.
Yes! All home deliveries over $25 automatically qualify for free delivery in Burlington. For orders less than $25, a $10 delivery charge will be added to your order. Orders picked up at the Intervale Food Hub do not need to meet a minimum - simply select our hub as your pick-up location and collect your local food during your scheduled pick-up time.

Yes, as long as the new location is within our delivery area. Simply notify us of the change via email or phone call with at least one week's notice. Please note that we currently only offer home delivery within Burlington's city limits on Wednesdays and Thursdays, location-dependent.  Contactless, drive-through pick-up at the Intervale Food Hub (180 Intervale Rd, Burlington) is for people who live outside of Burlington, and takes place on Wednesdays from 12pm - 6pm. 

The USDA recommends 3 vegetable servings daily for one person, or 21 vegetable servings weekly - more for active individuals. Our produce is valued at about $1 per serving, which may vary slightly throughout the season by a few cents. Therefore…

  • The Starter Package is recommended for one person who cooks regularly, or two people who cook about half as often. It offers an average of 23 servings of vegetables per week.

  • The Variety Package is recommended for one person who cooks all of their meals, or two people who cook regularly. It offers an average of 30 servings of vegetables per week.

  • Our Value Package is recommended for two people who cook all of their meals, or a household who cook regularly. It offers an average of 40 or more servings on average per week.

You can always change the size of your subscription if needed. Just let us know - we are here to help you find the right fit! We also provide a weekly newsletter with cooking tips and recipes to support you as you try new foods.

Our checkout process is unique in that there is no checkout button. Items placed in your cart will be automatically finalized at the cut off time of 6am the Monday before your delivery day (Wednesday/Thursday). Orders that do not meet the delivery criteria will be automatically cancelled after the cutoff time. (For delivery criteria, see "Do you offer free delivery")
To remove recurring items, click the "x" next to the item you wish to delete in the recurring items page of your account. As long as this is done by the cut off time for your order, it will remove the item from all upcoming orders. If changes are made after the cut off time for your next order, the changes will go into effect with the following week's order.
In light of the COVID-19 pandemic, we are no longer able to accept any used packaging. Please dispose of them properly, with the exception of ice packs, that can be dropped off at the Food Hub or picked up at your residence if you receive home delivery.
While CSAs are an excellent option for many people, the Intervale Food Hub offers the variety, flexibility, and convenience that could benefit your lifestyle. In fact, many of our members also participate in CSAs throughout the year. CSAs typically offer weekly pick-ups of the produce grown on their farm, and require upfront payment. While we offer a discount for payment-in-full, you can choose to pay every week, and only have to pay for the deliveries that you receive. We also work with over 40 farmer partners to offer as diverse a selection of local food as possible and the produce you love for as long as we possibly can, thanks to Vermont's variegated growing climates. And, most importantly, we come to you to make it easy to support our farmers. 
Yes! Please contact us and we'll assist you.

 

Winter 2020-2021

The Winter season runs for 30 weeks from the first week of November through the last full week of May, with 27 regular weeks and 2 special holiday weeks of delivery/pick-up.


(First pick-up on Wednesday 11/4/20 and first delivery on Wednesday 11/4/20 or Thursday 11/5/20, location dependent. Last pick-up on Wednesday 5/26/21 and last delivery on Wednesday 5/26/21 or Thursday 5/27/21, location dependent.)


We will offer a special holiday shop the week of Thanksgiving (11/23/20), as well as the second to last week of December (12/21/20). During this week, produce packages and omnivore bundles will be put on hold, but our online shop will be stocked with produce, proteins, and provisions for the holidays.

We will take a break the week of 12/28/20. The shop will be closed so we can rest up, do some deep cleaning, and prepare for 2021!


We will resume normal operations the week of 1/4/21 and continue regular deliveries/pick-ups each week through 5/27/21.


You can always pause your order by setting a Delivery Hold in your account. Your order will be skipped and your account will not be charged.

Check out a sampling of some of our produce packages from last winter to get a sense of what will likely be coming this year. Please note: Vermont's produce availability will definitely vary throughout the Winter season, so please use this list as a rough guide.


December:

  • Starter:
    • Red Onions (1.5 lbs)
    • Apples (2.5 lbs)
    • Red Beets (1.5 lbs)
    • Napa Cabbage (1 head)
    • Watermelon Radishes (1 lb)
  • Variety:
    • Red Onions (1.5 lbs)
    • Apples (2.5 lbs)
    • Red Beets (1.5 lbs)
    • Napa Cabbage (1 head)
    • Watermelon Radishes (1 lb)
    • Shiitake Mushrooms (1 pint)

  • Value:
    • Red Onions (3 lbs)
    • Apples (2.5 lbs)
    • Red Beets (3 lbs)
    • Napa Cabbage (2 heads)
    • Watermelon Radishes (1 lb)

January:

  • Starter:
    • Yellow Onions (1.25 lbs)
    • Sweet Potatoes (2 lbs)
    • Red Kuri Squash (1)
    • Garlic (3 heads) 
    • Green Leaf Lettuce (1 head)
  • Variety:
    • Yellow Onions (1.25 lbs)
    • Sweet Potatoes (2 lbs)
    • Red Kuri Squash (1)
    • Garlic (3 heads) 
    • Green Leaf Lettuce (1 head)
    • Pac Choi (8 oz)

  • Value:
    • Yellow Onions (2 lbs)
    • Sweet Potatoes (2 lbs)
    • Red Kuri Squash (2)
    • Garlic (4 heads) 
    • Green Leaf Lettuce (2 heads)

February:

  • Starter:
    • Gold Potatoes (2 lbs)
    • Asian Pears (3 lbs)
    • Rainbow Carrots (1.25 lbs)
    • Kohlrabi (1 head)
    • Parsnips (1.5 lbs)
  • Variety:
    • Gold Potatoes (2 lbs)
    • Asian Pears (3 lbs)
    • Rainbow Carrots (1.25 lbs)
    • Kohlrabi (1 head)
    • Parsnips (1.5 lbs)
    • Shiitakes (1 pint)
  • Value:
    • Gold Potatoes (4 lbs)
    • Asian Pears (3 lbs)
    • Rainbow Carrots (2.5 lbs)
    • Kohlrabi (2 heads)
    • Parsnips (2.5 lbs)



March:

  • Starter:
    • Purple Potatoes (2 lbs)
    • Macoun Apples (2.5 lbs)
    • Chioggia Beets (2.5 lbs)
    • Celeriac (1 head)
    • Claytonia (6 oz)
  • Variety:
    • Purple Potatoes (2 lbs)
    • Macoun Apples (2.5 lbs)
    • Chioggia Beets (2.5 lbs)
    • Celeriac (1 head)
    • Claytonia (6 oz)
    • Baby Kale (5 oz)
  • Value:
    • Purple Potatoes (4 lbs)
    • Macoun Apples (2.5 lbs)
    • Chioggia Beets (2.5 lbs)
    • Celeriac (2 heads)
    • Claytonia (6 oz)

April:

  • Starter: 
    • Shiitakes (1 pint)
    • Black Radishes (1.25 lbs)
    • Orange Carrots (1.25 lbs)
    • Fingerling Potatoes (1.5 lbs)
    • Microgreens (6 oz)
  • Variety: 
    • Shiitakes (1 pint)
    • Black Radishes (1.25 lbs)
    • Orange Carrots (1.25 lbs)
    • Fingerling Potatoes (1.5 lbs)
    • Microgreens (6 oz)
    • European Cucumber (1)
  • Value: 
    • Shiitakes (1 pint)
    • Black Radishes (2 lbs)
    • Orange Carrots (2 lbs)
    • Fingerling Potatoes (1.5 lbs)
    • Microgreens (6 oz)

May:

  • Starter:
    • French Radishes (1 bunch)
    • Arugula (6 oz)
    • Rhubarb (1 lb)
    • Gold Beets (1.5 lbs)
    • Parsnips (1.25 lbs)
  • Variety:
    • French Radishes (1 bunch)
    • Arugula (6 oz)
    • Rhubarb (1 lb)
    • Gold Beets (1.5 lbs)
    • Parsnips (1.25 lbs)
    • Broccoli Raab (1 bunch)
  • Value:
    • French Radishes (1 bunch)
    • Arugula (6 oz)
    • Rhubarb (1 lb)
    • Gold Beets (3 lbs)
    • Parsnips (2 lbs)

 

Home Delivery

In response to the COVID-19 pandemic, we have suspended our use of reusable packaging. Orders are packed into a single-use recyclable brown bag. The bag is stapled shut and a label with your name and order is attached to the outside of the bag. Frozen and fresh items are packed into separate bags, and frozen items are packed with a sanitized ice pack. Please discard of the packaging appropriately and return the ice pack to our drop box at 180 Intervale Rd, Burlington.

For home delivery, orders are delivered directly in front of the first floor of your residence. We strongly encourage leaving an iced cooler on the first floor, into which we'll deposit your order. We ask that you do not meet our driver at the door, but wait until they have returned to their vehicle before you collect your bag. Our drivers are providing a critical service and we ask for your help in keeping them healthy and at a safe distance.

If you ever experience issues with your food quality, please contact us for a credit to your account.
While you do not need to be home to receive your delivery, we recommend refrigerating/freezing your items as soon as you are able. We have ceased use of reusable thermal packaging in light of the COVID-19 pandemic. However, we are now able to put orders into coolers - please leave an iced cooler on the ground floor of your residence, into which we'll deposit your order. Please contact us if you have any questions. Please add your mobile phone number to your account under the "Account Info" tab; you will then receive SMS messages when your order has been delivered.
We currently offer home deliveries to all residences in Burlington, Vermont. This includes houses, apartment buildings, condominiums, dormitories, and co-operative living situations. We deliver to homes south of Burlington High School (ONE, Downtown, SE) on Wednesdays, and north of Burlington High School (New North End) on Thursdays. Please note that we are unable to deliver to the interior of residences; orders are left outside of buildings to minimize any potential exposure to COVID-19. You can specify where you'd like your order to be left outdoors in the "driver's notes" section of registration.

If you are interested in receiving a share but do not live in Burlington, you can pick up at the Intervale Food Hub (180 Intervale Rd, Burlington) on Wednesdays from 10am - 6pm in our Community Barn. Community/Workplace delivery across Chittenden County has been suspended due to COVID-19.
We begin our route at approximately 7:30am every Wednesday and Thursday, and end our route approximately 8-12 hours later. The timing of your delivery will fluctuate as our membership levels increase and you may not receive your order at the same time every week. We can provide a rough 2 hour delivery window the Monday before delivery, when the route is finalized; simply email intervalefoodhub@intervale.org. Please add your mobile phone number to your account under the "Account Info" tab; you will then receive SMS messages when your order has been delivered.
First, what's contactless home delivery? Simply put, this means our driver doesn't touch anything besides the delivery vehicle and its contents. (No doorknobs, gates, key pads, etc.) This is to ensure that the driver does not become a vector for the transmission of COVID-19 by touching any surface of unknown sanitation. Our vehicle is sanitized thoroughly before and after each route, and our orders are packed in a sanitary environment. Drivers wear masks and disposable gloves on delivery to prevent any potential spread of illness.

In order to keep our entire team safe, healthy, and able to provide you with weekly deliveries, we ask that you please do the following:
  1. If you see our driver/truck approaching, please stay inside. Do not meet the driver at the door. (If you'd like, say hi with a wave or a thumbs up from a closed window!)
  2. Our driver will leave the brown paper bag containing your food outside of your home on your doorstep, porch, etc. We are now able to place orders inside of coolers. Please leave an iced cooler on the ground floor of your residence. We will use a clean, single-use compostable paper towel to open the cooler and put your order inside. You can notify us of a good place to leave your order by updating your driver notes in account preferences. 
  3. Once our driver is safely inside their vehicle, please collect your order and store, refrigerate, or freeze the contents immediately. 
  4. Orders are packed with sanitized ice packs. Please do not leave ice packs outside for collection, as we are currently unable to collect and clean any reusable packaging, due to other essential sanitizing practices. Please keep your ice pack until further notice; do not dispose of them.
  5. Brown paper bags can be recycled, reused, or composted. Compostable bag liners can be composted in a composting facility (we do not recommend adding them to back-yard compost); please do not put them in the garbage. 
Please let us know if you have any questions. If you would like a rough window for your delivery time, please reply back to this email so we can estimate your delivery window. We are looking into more accurate ways of notifying you about the arrival of your delivery and will update you with any progress made.

 

Intervale Food Hub Pick-Up

We've switched to contactless, drive-through order pickup to keep your food fresh. All members are assigned a two-hour pickup window between 10am and 6pm on Wednesdays. 

In order to keep our entire team safe, healthy, and able to provide you with weekly orders, we ask that you please do the following:

  1. Masks are required for pick-up. Please wear one!
  2. Drive up to the pop-up tent in front of the Food Hub barn. You may arrive at any time during the 2 hour window - if you need to come at a different time, please email intervalefoodhub@intervale.org with your anticipated arrival.
  3. Please bring a sign with your last name on it in big, bold letters, and put it up to your window when you arrive.
  4. If you're biking or walking, come on up to the tent to state your name, staying at least 12 feet away from the greeter at all times.
  5. An Intervale Center staffer will collect your order and place it on the table in a sanitized basket. You can collect it when we have safely moved away and transfer the contents to your own bag, or bring the whole basket home, returning it at your next pick-up.
  6. Once we have completed this process, the transfer of ownership occurs and your order is your responsibility.
Pick-ups are every Wednesday from 10am - 6pm. All members are assigned a 2 hour pick-up window between these hours. Please pick up your order at the blue pop-up tent in front of the Intervale Food Hub, located at 180 Intervale Rd, Burlington, VT. 
Yes! Just remind them to bring a sign with your name on it, and give them an overview of the pick-up process.

If you were unable to pick up your order at the Intervale Food Hub, you may pick it up the following Wednesday during your scheduled pick up window. We have historically allowed for pick-ups outside of the regular window, but we have restricted access to our facility to essential staff and vendors only in light of COVID-19, and are only able to accommodate pick up during your scheduled time between 10am and 6pm on Wednesdays

 

Summer 2021

Our Summer Season runs from May 31, 2021 through October 29, 2021, for a total of twenty-two weekly deliveries/pick-ups, taking place on Wednesday or Thursday dependent on your location. We operate every week of the Summer Season (no breaks for any holidays). You can skip deliveries if needed; you won't be charged for any skipped orders.

While we are sometimes able to accept new members throughout the year, dependent on capacity, we primarily welcome folks into the Food Hub twice a year at the start of our two seasons.
Summer is a wonderful season in Vermont - and not just because of the weather! It is also one of the best times of year to find a variety of fresh produce. Here's a list of what you can expect to be available in our curated produce baskets or a la carte in our shop.  Please note: this is a prediction and we cannot guarantee availability of all products. 

Predicted Produce Availability

JUNE/JULY
  • Lettuce
  • Fennel
  • Cucumbers
  • Tomatoes
  • Garlic Scapes/Fresh Garlic
  • Strawberries
  • Baby Spinach
  • Zucchini
  • Basil
  • Green Beans
  • Green Cabbage
  • Sweet Onions
AUGUST
  • Mesclun
  • Kale
  • Zucchini
  • Green Beans
  • Tomatoes
  • Garlic
  • Blueberries
  • Red Onions
  • New Potatoes
  • Corn
  • Green Peppers
  • Cantaloupe
  • Watermelon
  • Chard
SEPTEMBER
  • Apples
  • Lettuce
  • Tomatoes
  • New Potatoes
  • Garlic
  • Oregano
  • Sweet Peppers
  • Carrots
  • Cabbage
  • Cilantro
  • Plums
  • Shallots
  • Pears
  • Leeks
OCTOBER
  • Mesclun
  • Carrots
  • Squash
  • Peppers
  • Pears
  • Arugula
  • Bok Choi
  • Yellow Onions
  • Garlic
  • Mushrooms
  • Chiogga Beets
  • Asian Pears
  • Brussel Sprouts
  • Apples
  • Red Potatoes
  • Winter Squash
  • Kale


Sample Basket Contents
We know you might also be curious as to how much produce you'll find in each of our 3 produce packages. Here are some sample basket contents from last year's Summer season.

JUNE

Starter
  • Pac Choi (8 oz)
  • Lettuce (1 head)
  • Mesclun (5 oz)
  • Scallions (1 bunch)
  • Asparagus (.75 lbs)

Variety
  • Apple Cider (1/2 Gal)
  • Shiitake Mushrooms (1 pint)
  • Mesclun (5 oz)
  • Scallions (1 bunch)
  • Asparagus (.75 lbs)
  • Radishes (1 bunch)

Value
  • Pac Choi (8oz)
  • Lettuce (1 head)
  • Mesclun (5 oz)
  • Scallions (2 bunches)
  • Asparagus (.75 lbs)
  • Radishes (1 bunch)

JULY

Starter
  • Spring Onions (1 bunch)
  • Snap Peas (1 pint)
  • Mesclun (5 oz)
  • Strawberries (1 pint)
  • Baby Kale (5 oz)
  • Cilantro (1 bunch)

Variety
  • Spring Onions (1 bunch)
  • Snap Peas (1 pint)
  • Mesclun (5 oz)
  • Strawberries (1 pint)
  • Baby Kale (5 oz)
  • Cilantro (1 bunch)
  • Napa Cabbage (1 head)
  • Swiss Chard (1 bunch)

Value
  • Spring Onions (1 bunch)
  • Snap Peas (2 pints)
  • Mesclun (10 oz)
  • Strawberries (2 pints)
  • Baby Kale (5 oz)
  • Cilantro (1 bunch)

AUGUST

Starter
  • Fresh Garlic (2 heads)
  • Mesclun (5 oz)
  • Basil (1 package)
  • Cherry Tomatoes (1 pint)
  • Zucchini (1.5 lbs)

Variety
  • Fresh Garlic (2 heads)
  • Mesclun (5 oz)
  • Basil (1 package)
  • Cherry Tomatoes (1 pint)
  • Zucchini (1.5 lbs)
  • Snap Peas (1 pint)
  • Napa Cabbage (1 head)

Value
  • Fresh Garlic (3 heads)
  • Mesclun (10 oz)
  • Basil (1 package)
  • Cherry Tomatoes (1 pint)
  • Zucchini (1.5 lbs)

SEPTEMBER

Starter
  • Cilantro (1 bunch)
  • Red Beets (1.5 lbs)
  • Hot Peppers (1 package)
  • Green Cabbage (1 head)
  • Corn (2 ears)
  • Celery (1 bunch)

Variety
  • Cilantro (1 bunch)
  • Carrots (1.5 lbs)
  • Hot Peppers (1 package)
  • Green Cabbage (1 head)
  • Corn (4 ears)
  • Celery (1 bunch)
  • Shallots (.75 lbs)

Value
  • Cilantro (1 bunch)
  • Carrots (2 lbs)
  • Hot Peppers (1 package)
  • Green Cabbage (1 head)
  • Corn (4 ears)
  • Celery (1 bunch)
  • Shallots (.75 lbs)

OCTOBER

Starter
  • Shiitake Mushrooms (1 pint)
  • Garlic (2 heads)
  • Plums (1 pint)
  • Pac Choi (1 lb)
  • Leeks (1.5 lbs)

Variety
  • Shiitake Mushrooms (1 pint)
  • Garlic (3 heads)
  • Plums (1 pint)
  • Pac Choi (1 lb)
  • Leeks (1.5 lbs)
  • Arugula (10 oz)

Value
  • Shiitake Mushrooms (2 pints)
  • Garlic (3 heads)
  • Plums (1 pint)
  • Pac Choi (1 lb)
  • Leeks (1.5 lbs)
  • Arugula (10 oz)

 

What People Are Saying



"I have been a recipient of the Intervale's Vegetable CSA share for 5 years. For the first few years I only did the Summer CSA. The program provides so much convenience that I converted to a year round'r last fall. I barely have to shop for vegetables, which is great because that is what I love the most. Every day of the year my fridge has fresh, local food in it. It makes my heart sing - it really does! I love the Intervale Food Hub!"

Michaela Q.

"Always a beautiful and delicious mix of fresh fruits and veggies."

Tara V.

"I am SO impressed with this place. They connect small organic farmers and farms with consumers offering exceptional organic veggies and other food products, delivered! Why don't more communities have this?"

Patty C.





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