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General Questions

Yes! We accept members on a rolling basis. There is no membership/joining fee. Please click the 'join' button to create an account and sign up for home delivery (in Burlington, Winooski and select South Burlington neighborhoods) or pick-up. You can join anytime; as long as our order is placed by 6am Monday, you will receive it that Wednesday or Thursday, location dependent.

We offer pick up at the following locations:
  • Crossfit Burlington
  • Greater Burlington YMCA
  • HULA Lakeside (Members Only)
  • Intervale Center
  • Twincraft Winooski (Employees Only)
  • UVM Medical Center (Employees Only)
We are able to accept payment via credit/debit card and EBT.

Once you register, you'll be asked to input your credit card details in your Account Information. These details are securely stored in your account and only need to be added once, though you can update card information whenever you need to. We will then process your card on Monday mornings after orders are cut off at 6am.

We are able to accept SNAP/3SquaresVT benefits but can only process EBT cards in person at the Intervale Center. Please contact us to schedule a time to process your card by emailing intervalefoodhub@intervale.org. If you have questions about how to use your EBT card, please click here to be directed to Vermont's EBT website.
Yes! All orders over $25 automatically qualify for free delivery to residences and pick-up locations in Burlington. For orders less than $25, a $10 delivery charge will be added to your order.

All orders over $35 automatically qualify for free delivery to residences in our Winooski and South Burlington delivery zones. For orders less than $35, a $10 delivery charge will be added to your order.

Orders picked up at the Intervale Food Hub do not need to meet a minimum - simply select our hub as your pick-up location and collect your local food during your scheduled pick-up time.

Yes, as long as the new location is within our delivery area. Simply notify us of the change via email or phone call with at least one week's notice. Please note that we currently only offer home delivery within Burlington, Winooski and select South Burlington neighborhoods on Wednesdays and Thursdays, location-dependent. 

We also offer pick-up at the Intervale Food Hub and the following locations:
Crossfit Burlington, Greater Burlington YMCA, HULA Lakeside, Twincraft Winooski, UVM Medical Center

The USDA recommends 3 vegetable servings daily for one person, or 21 vegetable servings weekly - more for active individuals. Our produce is valued at about $1 per serving, which may vary slightly throughout the season by a few cents. Therefore…

  • The Starter Package is recommended for one person who cooks regularly, or two people who cook about half as often. It offers an average of 23 servings of vegetables per week.

  • The Variety Package is recommended for one person who cooks all of their meals, or two people who cook regularly. It offers an average of 30 servings of vegetables per week.

  • The Value Package is recommended for two people who cook all of their meals, or a household who cook regularly. It offers an average of 40 or more servings on average per week.

You can always change the size of your subscription if needed. Just let us know - we are here to help you find the right fit! We also provide a weekly newsletter with cooking tips and recipes to support you as you try new foods.

Our checkout process is unique in that there is no checkout button. Items placed in your cart will be automatically finalized at the cut off time of 6am the Monday before your delivery day (Wednesday/Thursday). Orders less than the minimum ($25 in Burlington, $35 in Winooski/South Burlington) will automatically receive a $10 delivery fee. (For delivery criteria, see "Do you offer free delivery")
To remove recurring items, click the "x" next to the item you wish to delete in the recurring items page of your account. As long as this is done by the cut off time for your order, it will remove the item from all upcoming orders. If changes are made after the cut off time for your next order, the changes will go into effect with the following week's order.
In light of the COVID-19 pandemic, we are no longer able to accept any used packaging. Please dispose of them properly, with the exception of ice packs, that can be dropped off at the Food Hub or picked up at your residence if you receive home delivery.
The Intervale Food Hub is not a CSA. We are also not a farm. We recognize that our name is a little confusing, as it's similar to the Intervale Community Farm, also located at the Intervale. While CSAs are an excellent option for many people, the Intervale Food Hub offers the variety, flexibility, and convenience that could benefit your lifestyle. In fact, many of our members also participate in CSAs throughout the year. CSAs typically offer weekly pick-ups of the produce grown on their farm, and require upfront payment. While we offer a discount for payment-in-full, you can choose to pay every week, and only have to pay for the deliveries that you receive. We also work with over 40 farmer partners to offer as diverse a selection of local food as possible and the produce you love for as long as we possibly can, thanks to Vermont's variegated growing climates. And, most importantly, we come to you to make it easy to support our farmers. 
Yes! You can purchase a gift certificate for a lucky recipient here. You do not need to be a member to purchase certificates.

 

Home Delivery

We offer free home delivery to all homes in Burlington (including the New North End), all homes in Winooski, as well as certain bordering neighborhoods in South Burlington. Enter your address during registration and our website will let you know if you're in the delivery area. Please reach out to us if you're interested in receiving home delivery and don't fall into our current delivery zones. We'll see what we can do!

All orders over $25 automatically qualify for free delivery to residences and pick-up locations in Burlington. For orders less than $25, a $10 delivery charge will be added to your order. Orders picked up at the Intervale Food Hub do not need to meet a minimum - simply select our hub as your pick-up location and collect your local food during your scheduled pick-up time.

All orders over $35 automatically qualify for free delivery to residences in our Winooski and South Burlington delivery zones. For orders less than $35, a $10 delivery charge will be added to your order.

We deliver to all sorts of residences. This includes houses, apartment buildings, condominiums, dormitories, and co-operative living situations. We are also able to deliver to many businesses in Burlington; please contact us to see if we can deliver to your workplace!
Orders are packed into a single-use recyclable brown bag. The bag is stapled shut and a label with your name and order is attached to the outside of the bag. Frozen and fresh items are packed into separate bags, and frozen items are packed with a sanitized ice pack. Please reuse/recycle the packaging appropriately and return the ice pack to our drop box at 180 Intervale Rd, Burlington.

For home delivery, orders are delivered directly in front of the first floor of your residence; we only deliver to the ground floor of buildings to keep our team safe, especially in the winter months. We strongly encourage leaving an iced cooler on the first floor, into which we'll deposit your order. We ask that you do not meet our driver at the door, but wait until they have returned to their vehicle before you collect your bag. Our drivers are providing a critical service and we ask for your help in keeping them healthy and at a safe distance.

If you ever experience issues with your food quality, please contact us for a credit to your account.
While you do not need to be home to receive your delivery, we recommend refrigerating/freezing your items as soon as you are able. Please leave an iced cooler on the ground floor of your residence, into which we'll deposit your order. Add your mobile phone number to your account under the "Account Info" tab; you will then receive SMS messages when your order has been delivered!
We begin our route between 6:00am and 7:00am every Wednesday and Thursday, and end our route approximately 8-12 hours later. You will receive delivery at approximately the same time each week with some fluctuation. We can provide a rough 2 hour delivery window the Monday before delivery when the route is finalized; simply email intervalefoodhub@intervale.org. Please add your mobile phone number to your account under the "Account Info" tab; you will then receive SMS messages when your order has been delivered.
In order to keep our entire team safe, healthy, and able to provide you with weekly deliveries, we ask that you please do the following:
  1. Our driver will leave the brown paper bag containing your food outside of your home on your doorstep, porch, etc. We are now able to place orders inside of coolers. Please leave an iced cooler on the ground floor of your residence. You can notify us of a good place to leave your order by updating your driver notes in account preferences. 
  2. Please collect your order and store, refrigerate, or freeze the contents immediately. 
  3. Orders are packed with sanitized ice packs. We will happily collect, sanitize, and reuse clean and intact ice packs; simply leave them where you typically collect your order.
  4. Brown paper bags can be recycled, reused, or composted. Compostable bag liners can be composted in a composting facility (we do not recommend adding them to back-yard compost); please do not put them in the garbage, as they will not degrade properly. 

 

Intervale Food Hub Pick-Up

We've switched to contactless, drive-through order pickup to keep your food fresh. All members are assigned a two-hour pickup window between 12pm and 6pm on Wednesdays. 

In order to keep our entire team safe, healthy, and able to provide you with weekly orders, we ask that you please do the following:

  1. As of June 1, 2021, masks are no longer required for vaccinated individuals during pick-up. If you are unvaccinated, please continue to wear your mask.
  2. Drive up to the pop-up tent in front of the Food Hub barn. You may arrive at any time during the 2 hour window - if you need to come at a different time, please email intervalefoodhub@intervale.org with your anticipated arrival. We are not open before 12pm and close at 6pm sharp.
  3. Please bring a sign with your last name on it in big, bold letters, and put it up to your window when you arrive.
  4. If you're biking or walking, come on up to the tent to state your name, staying at least 12 feet away from the greeter at all times.
  5. An Intervale Center staffer will collect your order and place it on the table in a sanitized basket. You can collect it when we have safely moved away and transfer the contents to your own bag, or bring the whole basket home, returning it at your next pick-up.
  6. Once we have completed this process, the transfer of ownership occurs and your order is your responsibility.
Pick-ups are every Wednesday from 12pm - 6pm. All members are assigned a 2 hour pick-up window between these hours. Please pick up your order at the grey tent in front of the Intervale Food Hub, located at 180 Intervale Rd, Burlington, VT.
Yes! Just remind them to bring a sign with your name on it, and give them an overview of the pick-up process.

If you were unable to pick up your order at the Intervale Food Hub, you may pick it up the following Wednesday during your scheduled pick up window, or contact us at intervalefoodhub@intervale.org to schedule an alternative pick-up time that same week!

 

Community/Workplace Pick-Up

Yes! As of June 2021, we have resumed community/workplace deliveries to the following locations:
  • Crossfit Burlington
  • Greater Burlington YMCA
  • HULA Lakeside
  • Twincraft Winooski (Employees Only)
  • UVM Medical Center (Employees Only)
Yes! All orders over $25 automatically qualify for free deliverypick-up locations in Burlington. For orders less than $25, a $10 delivery charge will be added to your order. Orders picked up at the Intervale Food Hub do not need to meet a minimum - simply select our hub as your pick-up location and collect your local food during your scheduled pick-up time.

 

What People Are Saying



"I have been a recipient of the Intervale's Vegetable CSA share for 5 years. For the first few years I only did the Summer CSA. The program provides so much convenience that I converted to a year round'r last fall. I barely have to shop for vegetables, which is great because that is what I love the most. Every day of the year my fridge has fresh, local food in it. It makes my heart sing - it really does! I love the Intervale Food Hub!"

Michaela Q.

"Always a beautiful and delicious mix of fresh fruits and veggies."

Tara V.

"I am SO impressed with this place. They connect small organic farmers and farms with consumers offering exceptional organic veggies and other food products, delivered! Why don't more communities have this?"

Patty C.





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